Telemarketers

I'm not sure what others have experienced with these people but in my opinion the " Do Not Call List" ( DNCL ) program set up in September 2008 is an absolute failure and a joke.

I've received an average of 1 or 2 calls per week from these telemarketers during which I found they, the marketers, are not following rules set up by the CRTC. the rules as set up are as follows; Calls are restricted to hours between 8 a.m. and 9 p.m. with no calls on either Saturday or Sunday. The caller must promptly tell their name or identity and state the call is a sales call.The caller must discuss all material information about the goods and services being offered and the terms of sale.

I went on the Internet and searched for information that would indicate who were the worst offenders and found in about 90% of my findings pointed out Bell Canada.

I concur with with this as I personally have experienced for the last 4 to 6 months calls at least 1 or 2 times a month from Bell noting in all cases the caller was not following the rules. The callers do not respond immediately to a "Hello", they are hard to hear and understand which leads me to believe the calls are coming from India that Bell uses. The calls come any time after noon hour and even over the supper hours forcing me to contact the vice president of residential customer relations only after I was unsuccessful after 3 complaints to have the calls stopped. The calls stopped. It was pointed out to me if a customer has complaints to phone the number as follows; 310- BELL ( 2355 ).

Now that I've listed all of the complaints, rules, etc., I should mention who the CRTC picked as the operator of the DNCL It was Bell Canada on September 30, 2008 for a 5 year period.